Career Opportunities with Comprehensive Community Health Centers

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Medical Assitant

Department: Glendale Medical
Location: Glendale, CA

JOB SUMMARY

Under direction of physician, prepare and maintain treatment rooms, drape and position patients, hand equipment, supplies, and instruments to physician.  Takes vital signs, visions PAMS, assists with treatments, maintains equipment, visual fields and inventory supplies, including related paperwork, i.e., charting, patient scheduling, charge slips and routine patient instruction and knowledge of CPR.


ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Patient Relations
  • Assures timeliness of services rendered to patients
  • Clearly informs patient the name of physician who will render services
  • Arranges for and assists patients in understanding instructions for all ancillary services
  • Listens to complaints from patients regarding services rendered
  • Demonstrates adequate triage technique in handling telephone calls from patients and inquiries regarding services rendered
  • Appropriate management of filing records, recording telephone calls and prescription refill information in electronic medical records
  • Demonstrates accurate knowledge in management of emergency situations
  • Assists patient to room
  • Looks after patient's comfort while on premises
  • Maintains availability to examining Physician as needed.
  • Accurately performs visual testing and on-site testing.
  • Accurately file all patients' lab results, x-ray, EKG, SCANS and all miscellaneous documents after doctor signs off
  • Assists Physician in all Medical examinations
  • Maintains set-up for collection of all cultures and arranges transportation to Laboratory
  • Assists in minor surgery, positioning and draping patient, passing instruments
  • Screens telephone calls for referral and takes messages for provider
  • Under the direction of the physician an MA may administer injections of scheduled drugs, including narcotic medications, only if the dosage is verified by the physician prior and the injection is intradermal, subcutaneous, or intramuscular. 
  • Compiles and condenses technical and statistical data for reports and records.
  • Updates and maintains required logs
  • Translates for provider and office staff as requested
  • Assists in preparation of office for a site review and audit
  • Performs tasks under the direction of provider and management
  • Calls in prescriptions or prescription refills under the direction of the provider
  • Performs related work as required
  • Maintains patient area

EDUCATION AND EXPERIENCE

  • High school diploma or its equivalent
  • Medical Assistant Certificate
  • 2 years experience preferred
  • CPR Certified

KNOWLEDGE, SKILLS AND ABILITIES 

  • Ability and willingness to work cooperatively with others
  • Ability to be highly organized.
  • Ability to work independently.
  • Ability to speak effectively with vendors as well as employees.
  • Ability to create and prepare reports.
  • Must have analytical and problem solving abilities. 
  • Ability to apply common sense understanding to carry out instructions functions furnished in written, oral, or diagram form.
  • Ability to read, write and communicate effectively. 
  • Ability to present information in an easily understandable manner.
  • Ability to organize and prioritize work with minimum supervision.
  • Ability to exchange pertinent non-routine information, answer questions, and offer guidance, either face-to-face, through written correspondence, or via the telephone, with individuals outside the organization (including patients) on a continual basis.  Requires tact and some persuasion beyond the levels of courtesy and politeness required for all jobs.
  • Proficiency with computer applications such as Microsoft Excel, Power Point and Word.
  • Flexible and able to multi-task; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems


PHYSICAL DEMANDS

Position requires full range of body motion including handling and lifting, manual finger dexterity and eye-hand coordination.  Involves standing and walking, requires normal visual acuity and hearing.

                                                                                                                        

NOTE: The essential job functions for this position include, but may not be limited to those listed in this job description.  Employees hired for this position must be able to perform the essential functions of this job without imposing significant risk of substantial harm to the health or safety of themselves or others.

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