Career Opportunities with Comprehensive Community Health Centers

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Clinic Manager

Department: Sunland Medical
Location: Sunland, CA

JOB SUMMARY

Manages the daily operations of the medical practice including personnel, financial, clerical, housekeeping, and maintenance and purchasing functions.  Plans programs, allocates, and assigns duties to employees.  Reviews medical records for compliance and billing requirements. Monitors activities and operations to ensure that the practice successfully meets its objectives.


ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provides leadership, direction and coordination for general clinic operations
  • Demonstrates leadership skills of:
    • Critical Thinking
    • Conflict Management
    • Negotiation and Motivation
    • Personnel Development
    • Time Management
    • Research and Prepare reports
  • Demonstrates initiative and implements changes to improve clinic operations
  • Conducts regular staff and provider meetings and assures related minutes are recorded
  • Conducts periodic Quality Improvement activities and shares data with staff
  • Clearly defines expectations from staff and develops team work
  • Utilizes resources in an effective and economical manner
  • Management of clinic operations to achieve and maintain financial performance targets
  • Has a working knowledge of the centers overall operating budget
  • Ability to analyze budget quarterly to reflect reasons for variances of >5%
  • Meeting the clinic goals and objectives in line with clinic mission and vision
  • Gathering and reporting data for fiscal, statistical and analysis purposes
  • Achieves and maintains targeted staffing, quality and service standards
  • Manages internal and outreach services of the clinics
  • Assures that physician call schedules are developed for all providers
  • Works collaboratively with Billing department to assure timely and accurate capture of charges for services provided
  • Plans and schedules work in a cost effective manner
  • Consults with Human Resources or Administration prior to a formal counseling or dismissal of employee(s)
  • Processes all paperwork in a timely manner and forwards to appropriate departments (i.e., Administration, Payroll etc.), for time off, counseling actions, and performance evaluations.
  • Conduct performance reviews.  Recommends staff merit increases, promotions and disciplinary actions.
  • Completes and updates personnel files-ensures re­quired forms are completed.
  • Submits office staff time cards for payroll processing bi-weekly verifies accuracy and completeness of employee time.
  • Approve and maintains all vacation and other “days off” schedules for providers and staff.
  • Ensures all positions are filled with trained personnel during vacation/sick calls and fill in when needed.
  • Responsible for maintaining high morale and good relations throughout the office.
  • Maintains office policies and procedures manuals.
  • Responsible for training all personnel in EMR system
 

EDUCATION AND EXPERIENCE

  • Graduation from junior college or an accredited University is a plus
  • Minimum of five to seven years of work experience, with increased responsibility, in a medical environment
  • Minimum of five years of experience supervising staff

 KNOWLEDGE, SKILLS AND ABILITIES 

Manager must have strong written and verbal communication skills. Conceptual, analytical, and problem solving skills in a complex environment are required. Ability to develop and foster relationships at all levels of the organization is essential. Must demonstrate a willingness and ability to work under supervision and supervise others. Must have excellent interpersonal skills, reflecting clarity and diplomacy and the ability to communicate accurately and effectively with all levels of staff and management. Must be very detail oriented. Must demonstrate the ability to work with confidential information. Ability to lead diverse, ad-hoc teams and facilitate and guide them to create successful  results.  Must demonstrate evidence of continuous professional growth. Must have PC skills and experience in Outlook, Word, Excel, PowerPoint, and/or other project management systems to perform analysis, track project progression, develop projections, and submit performance graphics. Experience producing and presenting data results via presentation methods required. Multi-tasking skills are necessary. 


PHYSICAL DEMANDS

Working in a medical office environment at times, may be fast paced and require meeting deadlines within a narrow time frame. Working hours may often exceed the typical 8-hour workday and may require evenings or weekend work.   This position requires prolonged sitting, some bending, lifting, stooping and stretching. Good eye-hand Administrative Supervisorrdination and manual dexterity sufficient to operate a computer keyboard photocopy machine, telephone, calculator, and other office equipment is also required. Employee must have normal range of hearing and eyesight to record, prepare and communicate appropriate reports.

 

NOTE: The essential job functions for this position include, but may not be limited to those listed in this job description.  Employees hired for this position must be able to perform the essential functions of this job without imposing significant risk of substantial harm to the health or safety of themselves or others.

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