Career Opportunities with Comprehensive Community Health Centers

Careers At Comprehensive Community Health Centers
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Community Health Worker

Department: Health Education
Location: Glendale, CA

JOB SUMMARY

The Community Health Worker (CHW) / Health Educator (HE) is responsible for providing outreach and education services within the scope of a given project in order to meet program requirements. The CHW/HE works collaboratively with other departments at CCHC as well as other community-based agencies with the purpose making the critical linkages to health information and services for community members. As an advocate for community health the CHW/HE also works to educate the general public on the services available at CCHC and eligibility requirements.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

  • Implement innovative outreach strategies to identify uninsured individuals in CCHCís service area and educate/assist with enrollment process into all programs offered at CCHC. 
  • Participates in, coordinates, and/or attends community events such as health fairs and community fora, as a representative of Comprehensive Community Health Centers.
    •  Conducts outreach through community events, community-based agencies and organizations.
    •  Maintains documentation of program activities, and assists in tracking data related to special programs   and projects.
    •  Assist and educates patients in utilizing health insurance and resources, including scheduling medical   appointments.
    •  Secures and maintains partnerships with community based organizations, both for profit and non-profit,   as well as with other government and non-government entities.
    •  Assist in planning and program implementation as assigned.
    •  Assess the needs of the individuals and communities they serve.
    •  Advocate for patients and community participantsí rights, health, and well-being; encourage participants   to advocate for their own health.
    •  Keep accurate logs of all outreach and enrollment activities; share all data with direct supervisor.
    •  Participate in all required State and Federal trainings; meet certification requirements.
    •  Establish and maintain relationships with community-based organizations; participate in community   events; network with community stakeholders.
    •  Bridge the gap between communities and the health and social services systems.
      •  Plans, develops, and facilitates educational activities including presentations, mass marketing, and outreach to community members and local community based organizations.
      •  Develop program outlines and facilitates education on various health topics identified based on needs of the community.
      •  Provides in-service trainings for staff regarding health insurance enrollment procedures. 
        •  Researches and utilizes fact-based, non-biased information to inform educational activities.
        •  Assists in formulation, planning, and implementation of policies, procedures, and programs.
  • Assists and educates patients in accessing health related services, including but not limited to: obtaining a medical home, providing instruction on appropriate use of the medical home, overcoming barriers to obtaining needed medical care and /or social services.
  • Other duties as assigned.

 

EDUCATION AND EXPERIENCE

  •  Associates or Bachelorís degree required. Masterís degree preferred.
  •  1+ years working in related field preferred.
  •  Current Certified Enrollment Counselor through Covered California and/or must be trained and certified within   30 days of employment
  •  Must have a valid Class C driverís license and reliable transportation

 

KNOWLEDGE, SKILLS AND ABILITIES 

  • Ability to find solutions when barriers are identified.
  • Strong documentation skills.
  • Ability to multi-task and prioritize when needed.
  • Ability to independently seek out resources and work collaboratively.
  • Ability to read, understand and follow oral and written instructions.
  • Experience and work ethics that supports working within a high functioning, team-oriented environment.
  • Demonstrates a willingness and ability to work under supervision.
  • Ability to develop and maintain good working relationships with staff.
  • Ability to use computer and learn new software programs.
  • Excellent interpersonal skills reflecting clarity and diplomacy and the ability to communicate accurately and effectively with all levels of staff and management.
  • Demonstrates ability to work in a regulatory climate that includes oversight of state and federal entities, payer contracts etc.
  • Possesses ability to communicate effectively, both verbally and in writing.
  • Possesses genuine respect for others and acceptance of their individual social and cultural traits.
  • Proficient knowledge of Microsoft Outlook.
  • Able to travel and attend professional meetings, conferences, trainings and clinic sites.
  • Demonstrate flexibility, enthusiasm, and willingness to cooperate while working with others in multi-disciplinary teams.
  • Working knowledge of the Affordable Care Act and Covered California, including qualifying health plans and Medi-Cal and My Health LA enrollment activities
  • Bilingual English/Spanish or English/Armenian strongly preferred
  • Performs other related duties as assigned.

 

PHYSICAL DEMANDS

Position requires prolonged sitting at a computer, some bending, lifting, stooping and stretching. Good eye-hand coordination and manual dexterity sufficient to operate a computer keyboard, photocopy machine, telephone, and other office equipment is also required. Employee must have normal range of hearing and eyesight.

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