Career Opportunities with Comprehensive Community Health Centers

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Medical Assistant

Department: Eagle Rock Medical
Location: Los Angeles, CA


Perform administrative and certain clinical duties under the direction of physician. Prepare and maintain treatment rooms, drape and position patients, hand equipment, supplies, and instruments to physician. Takes vital signs, visions PAMS, assists with treatments, maintains equipment, visual fields and inventory supplies, including EMR, patient scheduling, charge slips and routine patient instruction and knowledge of CPR. 

Duties and Responsibilities: include, but are not limited to:

•Patient Relations
•Assures timeliness of services rendered to patients
•Clearly informs patient the name of physician who will render services
•Arranges for and assists patients in understanding instructions for all ancillary services
•Listens to complaints from patients regarding services rendered
•Demonstrates adequate triage technique in handling telephone calls from patients and inquiries regarding services rendered
•Appropriate management of filing records, recording telephone calls and prescription refill information in electronic medical records 
•Checks floor stock and sample medications, discards expired medications appropriately, re-orders as needed
•Demonstrates accurate knowledge in management of emergency situations
•Assists patient to room
•Looks after patient's comfort while on premises
•Maintains availability to examining Physician as needed.
•Accurately performs visual testing and on-site testing.
•Accurately file all patients' lab results, x-ray, EKG, SCANS and all miscellaneous documents after doctor signs off
•Assists Physician in all Medical examinations
•Maintains set-up for collection of all cultures and arranges transportation to Laboratory
•Assists in minor surgery, positioning and draping patient, passing instruments
•Inventory, Ordering, Facility Maintenance
•Screens telephone calls for referral and takes messages for provider
•Under the direction of the physician an MA may administer injections of scheduled drugs, including narcotic medications, only if the dosage is verified by the physician prior and the injection is intradermal, subcutaneous, or intramuscular. 
•Compiles and condenses technical and statistical data for reports and records.
•Updates and maintains required logs
•Translates for provider and office staff as requested
•Assists in preparation of office for a site review and audit
•Performs tasks under the direction of provider and management
•Calls in prescriptions or prescription refills under the direction of the provider
•Performs related work as required
•Maintains patient care areas as follows:
-Cleans (daily) all community areas
-Cleans immediately following infectious exposure
-Inventories supplies daily and orders as appropriate
-Maintains patient confidentiality at all times

Administrative Duties:

•Schedules appointments
•Registers patient data in computer
•Sends appropriate information to various departments and medical offices

Organizational Activities:

•Knows rules and procedures for request for Information.
•Knows rules and procedures for release of information.
•Acquires appropriate signatures.
•Ascertains that Physician or manager is aware of request for information.
•Submits appropriate information per above procedure.
•Reports equipment or supply needs to Administrator.
•Reports malfunctioning equipment.
•Maintains general office equipment, i.e., Xerox, typewriters, Computer, Printers, CPR carts, emergency supply and auxiliary services


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

•Medical Assistant Certificate
•CPR Certified
•Certification through AAMA preferred
•Must be fluent in Spanish/Armenian

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